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Priority Open Recommendations: Office of Personnel Management

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Report Type Reports and Testimonies
Report Date July 8, 2021
Release Date July 8, 2021
Report No. GAO-21-516PR
Summary:
What GAO Found

In April 2020, GAO identified 18 priority recommendations for the Office of Personnel Management (OPM). Since then, OPM has implemented four of those recommendations by, among other things, taking actions to collect and share agencies’ information on mission critical occupations as well as hiring data; sharing key practices and lessons learned, including how to address employee misconduct; and implementing a quality assurance review process to re-evaluate security control assessments. We are not adding any new priority recommendations this year. The total number of priority recommendations remaining is 14. These recommendations involve the following areas:

improving the federal classification system;
making hiring and special pay authorities more effective;
improving Enterprise Human Resource Integration payroll data;
addressing employee misconduct and improving performance management; and
strengthening IT security and management.
OPM’s continued attention to these issues could lead to significant improvements in government operations.

Why GAO Did This Study

Priority open recommendations are the GAO recommendations that warrant priority attention from heads of key departments or agencies because their implementation could save large amounts of money; improve congressional and/or executive branch decision making on major issues; eliminate mismanagement, fraud, and abuse; or ensure that programs comply with laws and funds are legally spent, among other benefits. Since 2015 GAO has sent letters to selected agencies to highlight the importance of implementing such recommendations.

For more information, contact Alissa Czyz, Acting Director, Strategic Issues at 202-512-6806 or CzyzA@gao.gov.

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