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Financial Inclusion and Credit Access Policy Issues (CRS Report for Congress)

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Release Date Revised Oct. 24, 2019
Report Number R45979
Report Type Report
Authors Cheryl R. Cooper
Source Agency Congressional Research Service
Older Revisions
  • Premium   Oct. 21, 2019 (24 pages, $24.95) add
Summary:

Access to basic financial products and services is generally considered foundational for households to manage their financial affairs, improve their financial well-being, and graduate to wealth building activities in the future. Financial inclusion in three domains can be particularly important for households: access to bank and other payment accounts; access to the credit reporting system; and access to affordable short-term small-dollar credit. In the United States, robust consumer credit markets allow most consumers to access financial services and credit products to meet their needs in traditional financial markets. For example, the vast majority of consumers have a bank account, a credit score, a credit card, and other types of credit products. Some consumers—who tend to be younger adults, low- and moderate-income (LMI) or possess an imperfect credit repayment history—can find gaining access to these banking and credit products and services difficult. Currently, consumers tend to rely on family or community connections to get their first bank account, establish a credit history, and gain access to affordable and safe credit. For those excluded, consumers may find managing their financial lives expensive and difficult. Different barriers affect different populations. For some younger consumers, a lack of a co-signer might make it more difficult to build a credit report history or a lack of knowledge or familiarity with financial institutions may be a barrier to obtaining a bank account. For consumers living paycheck to paycheck, a bad credit history or a lack of money could serve as barriers to obtaining affordable credit or a bank account. For immigrants, the absence of a credit history in the United States or language differences could be critical access barriers. For consumers who do not have familiarity or access to the internet or mobile phones, a group in which older Americans may be overrepresented, technology can be a barrier to accessing financial products and services. Financial institutions may find serving these consumers expensive or difficult, given their business model and safety and soundness regulation requirements. For example, lower-balance or less credit-worthy consumers may generally be less profitable for banks to serve. Likewise, some consumers may lack a credit history, making it difficult for lenders to determine their credit risk on a future loan. New technology has the potential to lower the cost of financial products and expand access to underserved consumers. For example, alternative (nontraditional) data may be able to better price default risk for lenders, which could expand credit access or make credit less expensive for some consumers. In addition, internet-based mobile wallets may provide affordable access to payment services for unbanked consumers. Yet, relevant consumer protection and data security laws and regulations may need to be reconsidered or updated in response to these technological developments. Policymakers debate whether existing regulation can accommodate financial innovation or whether a new regulatory framework is needed. Given the importance of financial inclusion to financial well-being, and the challenges facing certain segments of the population, this topic may continue to be the subject of congressional interest and legislative proposals. In the 116th Congress, the House Financial Services Committee marked up and ordered reported H.R. 4067, directing the Bureau of Consumer Financial Protection (CFPB) to report to Congress on these issues. In general, political debates around how to best achieve financial inclusion for underserved consumers relate to whether policy changes could help expand consumers' affordable access to these financial products and services. Disagreements exist about whether government programs or regulation should be used to directly support financial inclusion or whether laws and regulations make it more difficult for the private sector to create new or existing products targeted at serving underserved consumers.