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GAO Reports by subject "Performance measures"

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Date Report No. Title
Date April 2, 2003 Report No. GAO-03-611T Title

District of Columbia: Issues Associated with the Child and Family Services Agency's Performance and Policies

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m. EST Wednesday, April 2, 2003 Testimony Before the Subcommittee on the District of Columbia, Committee on Appropriations, United States Senate DISTRICT OF COLUMBIA Issues Associated with the Child and Family Services Agency’s Performance and Policies Statement of Cornelia M. Ashby, Director Education, Workf...
Date April 2, 2003 Report No. GAO-03-603T Title

Tactical Aircraft: Status of the F/A-22 Program

United States General Accounting Office GAO For Release on Delivery Expected at 2:00 p.m. EST Wednesday, April 2, 2003 Testimony Before the Subcommittee on Tactical Air and Land Forces, Committee on Armed Services, House of Representatives TACTICAL AIRCRAFT Status of the F/A-22 Program Statement of Allen Li, Director Acquisition and Sourcing Management GAO-03-603T April 2, 2003 TACTICAL AIRCRAFT S...
Date April 1, 2003 Report No. GAO-03-595T Title

Performance Budgeting: Current Developments and Future Prospects

United States General Accounting Office GAO For Release on Delivery Expected at 2 p.m. EST Tuesday, April 1, 2003 Testimony Before the Subcommittee on Government Efficiency and Financial Management, Committee on Government Reform, House of Representatives PERFORMANCE BUDGETING Current Developments and Future Prospects Statement of Paul L. Posner, Managing Director Federal Budget Analysis, Strategi...
Date March 28, 2003 Report No. GAO-03-457 Title

Financial Management: DOD's Metrics Program Provides Focus for Improving Performance

United States General Accounting Office GAO March 2003 Report to the Chairman and Ranking Minority Member, Subcommittee on Readiness and Management Support, Committee on Armed Services, U.S. Senate FINANCIAL MANAGEMENT DOD’s Metrics Program Provides Focus for Improving Performance GAO-03-457 a March 2003 FINANCIAL MANAGEMENT Highlights of GAO-03-457, a report to the Chairman and Ranking Minority...
Date March 28, 2003 Report No. GAO-03-456 Title

Military Readiness: New Reporting System Is Intended to Address Long-Standing Problems, but Better Planning Is Needed

United States General Accounting Office GAO March 2003 Report to the Chairman, Subcommittee on Readiness, Committee on Armed Services, House of Representatives MILITARY READINESS New Reporting System Is Intended to Address LongStanding Problems, but Better Planning Is Needed GAO-03-456 March 2003 MILITARY READINESS Highlights of GAO-03-456, a report to the Chairman, Subcommittee on Readiness, Comm...
Date March 27, 2003 Report No. GAO-03-580T Title

Fiscal Year 2004 Budget Request: U.S. General Accounting Office

United States General Accounting Office GAO For Release on Delivery Expected at 1:30 p.m. EST Thursday, March 27, 2003 Testimony Before the Subcommittee on the Legislative Branch, Committee on Appropriations, U.S. Senate FISCAL YEAR 2004 BUDGET REQUEST U.S. General Accounting Office Statement of David M. Walker Comptroller General of the United States GAO-03-580T Mr. Chairman and Members of the Su...
Date March 26, 2003 Report No. GAO-03-556T Title

Management Reform: Continuing Progress in Implementing Initiatives in the President's Management Agenda

United States General Accounting Office GAO For Release on Delivery Expected at 10:30 a.m. EST Wednesday, March 26, 2003 Testimony Before the Subcommittee on Government Efficiency and Financial Management, Committee on Government Reform, House of Representatives MANAGEMENT REFORM Continuing Progress in Implementing Initiatives in the President’s Management Agenda Statement of Patricia A. Dalton,...
Date March 20, 2003 Report No. GAO-03-570T Title

Department of Energy: Status of Contract and Project Management Reforms

United States General Accounting Office GAO For Release on Delivery Expected at 10:00 a.m. Thursday, March 20, 2003 Testimony Before the Committee on Government Reform, House of Representatives DEPARTMENT OF ENERGY Status of Contract and Project Management Reforms Statement of Robin M. Nazzaro, Director Natural Resources and Environment GAO-03-570T This is a work of the U.S. government and is not ...
Date March 14, 2003 Report No. GAO-03-488 Title

Results-Oriented Cultures: Creating a Clear Linkage between Individual Performance and Organizational Success

United States General Accounting Office GAO March 2003 Report to Congressional Requesters RESULTS-ORIENTED CULTURES Creating a Clear Linkage between Individual Performance and Organizational Success GAO-03-488 a March 2003 RESULTS-ORIENTED CULTURES Creating a Clear Linkage between Individual Performance and Organizational Success Highlights of GAO-03-488, a report to congressional requesters The f...
Date March 14, 2003 Report No. GAO-03-431 Title

Tactical Aircraft: DOD Should Reconsider Decision to Increase F/A-22 Production Rates While Development Risks Continue

United States General Accounting Office GAO March 2003 Report to Congressional Committees TACTICAL AIRCRAFT DOD Should Reconsider Decision to Increase F/A-22 Production Rates While Development Risks Continue GAO-03-431 March 2003 TACTICAL AIRCRAFT DOD Should Reconsider Decision to Increase F/A-22 Production Rates While Development Risks Continue Highlights of GAO-03-431, a report to Congressional ...
Date Feb. 14, 2003 Report No. GAO-03-394 Title

Tax Administration: IRS and TIGTA Should Evaluate Their Processing of Employee Misconduct under Section 1203

United States General Accounting Office GAO February 2003 Report to the Chairman and Ranking Minority Member, Committee on Finance, U.S. Senate TAX ADMINISTRATION IRS and TIGTA Should Evaluate Their Processing of Employee Misconduct under Section 1203 GAO-03-394 February 2003 TAX ADMINISTRATION IRS and TIGTA Should Evaluate Their Processing of Employee Misconduct under Section 1203 Highlights of G...
Date Feb. 14, 2003 Report No. GAO-03-348 Title

Federal Student Aid: Timely Performance Plans and Reports Would Help Guide and Assess Achievement of Default Management Goals

United States General Accounting Office GAO February 2003 Report to the Secretary of Education FEDERAL STUDENT AID Timely Performance Plans and Reports Would Help Guide and Assess Achievement of Default Management Goals GAO-03-348 a February 2003 FEDERAL STUDENT AID Timely Performance Plans and Reports Would Help Guide and Assess Achievement of Default Management Goals Highlights of GAO-03-348, a ...
Date Jan. 31, 2003 Report No. GAO-03-305SP Title

Special Publications: GAO Performance and Accountability Report, 2002

U . S . G E N E R A L T H E A C C O U N T I N G A N D T H E O F F I C E N A T I O N S E R V I N G C O N G R E S S Performance and Accountability R E P O R T Fiscal 2002 a ActualInsideFront.fm Page 1 Tuesday, January 21, 2003 3:54 PM SERVING THE CONGRESS GAO’S MISSION GAO exists to support the Congress in meeting its constitutional responsibilities and to help improve the performance and ensure t...
Date Jan. 29, 2003 Report No. GAO-03-385 Title

Small Business Administration: Response to September 11 Victims and Performance Measures for Disaster Lending

United States General Accounting Office GAO January 2003 Report to the Chairman, Committee on Small Business, House of Representatives SMALL BUSINESS ADMINISTRATION Response to September 11 Victims and Performance Measures for Disaster Lending GAO-03-385 a January 2003 SMALL BUSINESS ADMINISTRATION Response to September 11 Victims and Performance Measures for Disaster Lending Highlights of GAO-03-...
Date Jan. 24, 2003 Report No. GAO-03-350 Title

Older Workers: Employment Assistance Focuses on Subsidized Jobs and Job Search, but Revised Performance Measures Could Improve Access to Other Services

United States General Accounting Office GAO January 2003 Report to the Ranking Minority Member, Subcommittee on EmployerEmployee Relations, Committee on Education and the Workforce, House of Representatives OLDER WORKERS Employment Assistance Focuses on Subsidized Jobs and Job Search, but Revised Performance Measures Could Improve Access to Other Services GAO-03-350 January 2003 OLDER WORKERS Empl...
Date Jan. 17, 2003 Report No. GAO-03-190 Title

Transportation Security Administration: Actions and Plans to Build a Results-Oriented Culture

United States General Accounting Office GAO January 2003 Report to Congressional Requesters TRANSPORTATION SECURITY ADMINISTRATION Actions and Plans to Build a ResultsOriented Culture GAO-03-190 a January 2003 TRANSPORTATION SECURITY ADMINISTRATION Highlights of GAO-03-190, a report to Congressional Requesters Actions and Plans to Build a ResultsOriented Culture Never has a results-oriented focus ...
Date Jan. 1, 2003 Report No. GAO-03-106 Title

Major Management Challenges and Program Risks: Department of Labor

United States General Accounting Office GAO January 2003 Performance and Accountability Series Major Management Challenges and Program Risks Department of Labor GAO-03-106 a A Glance at the Agency Covered in This Report The Department of Labor’s mission is to foster and promote the welfare of job seekers, wage earners, and retirees of the United States by G G G G G G improving their working cond...
Date Jan. 1, 2003 Report No. GAO-03-109 Title

Major Management Challenges and Program Risks: Department of the Treasury

United States General Accounting Office GAO January 2003 Performance and Accountability Series Major Management Challenges and Program Risks Department of the Treasury GAO-03-109 a A Glance at the Agency Covered in This Report The Department of the Treasury is responsible for a broad scope of activities that touch the lives of all Americans, including G G G collecting taxes to finance government o...
Date Jan. 1, 2003 Report No. GAO-03-112 Title

Major Management Challenges and Program Risks: Environmental Protection Agency

United States General Accounting Office GAO January 2003 Performance and Accountability Series Major Management Challenges and Program Risks Environmental Protection Agency GAO-03-112 a A Glance at the Agency Covered in This Report The Environmental Protection Agency has the critical and complex mission of protecting human health and safeguarding the environment. It works collaboratively with the ...
Date Jan. 1, 2003 Report No. GAO-03-306SP Title

GAO Performance and Accountability Highlights: Fiscal 2002

U . S . G E N E R A L T H E A C C O U N T I N G A N D T H E O F F I C E N A T I O N S E R V I N G C O N G R E S S Performance and Accountability H I G H L I G H T S Fiscal 2002 a actual_highlights_inside_front.fm Page 1 Wednesday, January 22, 2003 12:04 PM SERVING THE CONGRESS GAO’S MISSION GAO exists to support the Congress in meeting its constitutional responsibilities and to help improve the ...
Date Jan. 1, 2003 Report No. GAO-03-111 Title

Major Management Challenges and Program Risks: U.S. Agency for International Development

United States General Accounting Office GAO January 2003 Performance and Accountability Series Major Management Challenges and Program Risks U.S. Agency for International Development GAO-03-111 a A Glance at the Agency Covered in This Report The U.S. Agency for International Development, an independent federal government agency, is charged with implementing U.S. foreign economic and humanitarian a...
Date Dec. 20, 2002 Report No. GAO-03-320 Title

Results-Oriented Management: Agency Crosscutting Actions and Plans in Drug Control, Family Poverty, Financial Institution Regulation, and Public Health Systems

United States General Accounting Office GAO December 2002 Report to the Committee on Governmental Affairs, U.S. Senate RESULTS-ORIENTED MANAGEMENT Agency Crosscutting Actions and Plans in Drug Control, Family Poverty, Financial Institution Regulation, and Public Health Systems GAO-03-320 a December 2002 RESULTS-ORIENTED MANAGEMENT Agency Crosscutting Actions and Plans in Drug Control, Family Pover...
Date Dec. 20, 2002 Report No. GAO-03-158R Title

Employment: Postal Service Employee Workers' Compensation Claims Not Always Processed Timely, but Problems Hamper Complete Measurement

United States General Accounting Office Washington, DC 20548 December 20, 2002 The Honorable Stephen Horn Chairman, Subcommittee on Government Efficiency, Financial Management, and Intergovernmental Relations Committee on Government Reform House of Representatives Subject: Postal Service Employee Workers’ Compensation Claims Not Always Processed Timely, but Problems Hamper Complete Measurement D...
Date Dec. 20, 2002 Report No. GAO-03-314 Title

IRS's 2002 Tax Filing Season: Returns and Refunds Processed Smoothly; Quality of Assistance Improved

United States General Accounting Office GAO December 2002 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives IRS’s 2002 TAX FILING SEASON Returns and Refunds Processed Smoothly; Quality of Assistance Improved GAO-03-314 December 2002 IRS’S 2002 TAX FILING SEASON Returns and Refunds Processed Smoothly; Quality of Assistance Improved Highligh...
Date Dec. 19, 2002 Report No. GAO-03-282 Title

Veterans' Benefits: Claims Processing Timeliness Performance Measures Could Be Improved

United States General Accounting Office GAO December 2002 Report to the Chairman and Ranking Minority Member, Committee on Veterans’ Affairs, U.S. Senate VETERANS’ BENEFITS Claims Processing Timeliness Performance Measures Could Be Improved GAO-03-282 December 2002 VETERANS’ BENEFITS Claims Processing Timeliness Performance Measures Could Be Improved Highlights of GAO-03-282, a report to the...
Date Dec. 12, 2002 Report No. GAO-03-58 Title

Defense Management: New Management Reform Program Still Evolving

United States General Accounting Office GAO December 2002 Report to the Committee on Armed Services, U.S. Senate DEFENSE MANAGEMENT New Management Reform Program Still Evolving GAO-03-58 December 2002 DEFENSE MANAGEMENT New Management Reform Program Still Evolving Highlights of GAO-03-58, a report to the Committee on Armed Services, United States Senate The Secretary of Defense announced a new bus...
Date Dec. 10, 2002 Report No. GAO-03-9 Title

Managing for Results: Efforts to Strengthen the Link Between Resources and Results at the Administration for Children and Families

United States General Accounting Office GAO December 2002 Report to the Chairman, Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations, Committee on Government Reform, House of Representatives MANAGING FOR RESULTS Efforts to Strengthen the Link Between Resources and Results at the Administration for Children and Families GAO-03-9 a December 2002 MANAGING FOR ...
Date Dec. 10, 2002 Report No. GAO-03-258 Title

Managing for Results: Efforts to Strengthen the Link Between Resources and Results at the Nuclear Regulatory Commission

United States General Accounting Office GAO December 2002 Report to the Chairman, Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations, Committee on Government Reform, House of Representatives MANAGING FOR RESULTS Efforts to Strengthen the Link Between Resources and Results at the Nuclear Regulatory Commission GAO-03-258 a December 2002 MANAGING FOR RESULTS H...
Date Dec. 10, 2002 Report No. GAO-03-10 Title

Managing for Results: Efforts to Strengthen the Link Between Resources and Results at the Veterans Health Administration

United States General Accounting Office GAO December 2002 Report to the Chairman, Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations, Committee on Government Reform, House of Representatives MANAGING FOR RESULTS Efforts to Strengthen the Link Between Resources and Results at the Veterans Health Administration GAO-03-10 a December 2002 MANAGING FOR RESULTS H...
Date Nov. 22, 2002 Report No. GAO-03-143 Title

Tax Administration: IRS Needs to Further Refine Its Tax Filing Season Performance Measures

United States General Accounting Office GAO November 2002 Report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of Representatives TAX ADMINISTRATION IRS Needs to Further Refine Its Tax Filing Season Performance Measures GAO-03-143 United States General Accounting Office November 2002 G A O Accountability Integrity Reliability Highlights Why GAO Did This Study The t...
Date Nov. 22, 2002 Report No. GAO-03-45 Title

Workplace Safety and Health: OSHA Can Strengthen Enforcement through Improved Program Management

United States General Accounting Office GAO November 2002 Report to the Chairman, Subcommittee on Workforce Protections, Committee on Education and the Workforce, House of Representatives WORKPLACE SAFETY AND HEALTH OSHA Can Strengthen Enforcement through Improved Program Management GAO-03-45 November 2002 WORKPLACE SAFETY AND HEALTH OSHA Can Strengthen Enforcement Through Improved Program Managem...
Date Nov. 15, 2002 Report No. GAO-03-264R Title

Government Operations: Human Capital Legislative Proposals to NASA's Fiscal Year 2003 Authorization Bill

Comptroller General of the United States United States General Accounting Office Washington, DC 20548 November 15, 2002 The Honorable Dana Rohrabacher Chairman The Honorable Bart Gordon Ranking Minority Member Subcommittee on Space and Aeronautics Committee on Science House of Representatives Subject: Human Capital Legislative Proposals to NASA’s Fiscal Year 2003 Authorization Bill You asked us ...
Date Nov. 13, 2002 Report No. GAO-03-202T Title

Debt Collection: Agriculture Making Progress in Addressing Key Challenges

United States General Accounting Office GAO For Release on Delivery Expected at 10 a.m. Wednesday, November 13, 2002 Testimony Before the Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations, Committee on Government Reform, House of Representatives DEBT COLLECTION Agriculture Making Progress in Addressing Key Challenges Statement of Gary T. Engel Director, Fi...
Date Nov. 1, 2002 Report No. GAO-03-14 Title

Combating Terrorism: Actions Needed to Guide Services' Antiterrorism Efforts at Installations

United States General Accounting Office GAO November 2002 Report to the Chairman, Special Oversight Panel on Terrorism, Committee on Armed Services, House of Representatives COMBATING TERRORISM Actions Needed to Guide Services’ Antiterrorism Efforts at Installations GAO-03-14 Contents Letter Results in Brief Background Services’ Antiterrorism Efforts Lack a Results-Oriented Management Framewor...
Date Oct. 31, 2002 Report No. GAO-03-225 Title

Performance and Accountability: Reported Agency Actions and Plans to Address 2001 Management Challenges and Program Risks

United States General Accounting Office GAO October 2002 Report to the Committee on Governmental Affairs, U.S. Senate PERFORMANCE AND ACCOUNTABILITY Reported Agency Actions and Plans to Address 2001 Management Challenges and Program Risks GAO-03-225 a October 2002 PERFORMANCE AND ACCOUNTABILITY Highlights of GAO-03-225, a report to the Committee on Governmental Affairs, U.S. Senate Reported Agency...
Date Oct. 30, 2002 Report No. GAO-03-21 Title

Army Logistics: Report on Manpower and Workload System Inadequate and System Interface Untested

United States General Accounting Office GAO October 2002 Report to the House and Senate Committees on Armed Services ARMY LOGISTICS Report on Manpower and Workload System Inadequate and System Interface Untested GAO-03-21 Contents Letter Results in Brief Background Report Does Not Contain Adequate Information to Assess Progress Army Has Not Sufficiently Tested the Interface between AWPS and the Lo...
Date Oct. 18, 2002 Report No. GAO-03-182 Title

Bone Marrow Transplants: Despite Recruitment Successes, National Program May Be Underutilized

United States General Accounting Office GAO October 2002 Report to Congressional Committees BONE MARROW TRANSPLANTS Despite Recruitment Successes, National Program May Be Underutilized GAO-03-182 Contents Letter Results in Brief Background NMDP Has Succeeded in Increasing Recruitment of Donors, Including Minorities, but May Not Be Able to Equalize Access to Matches National Registry May Be Underut...
Date Oct. 9, 2002 Report No. GAO-03-150 Title

Defense Acquisitions: DOD Has Implemented Section 845 Recommendations but Reporting Can Be Enhanced

United States General Accounting Office GAO October 2002 Report to the Chairman and Ranking Minority Member, Committee on Armed Services, U.S. Senate DEFENSE ACQUISITIONS DOD Has Implemented Section 845 Recommendations but Reporting Can Be Enhanced GAO-03-150 Contents Letter Results in Brief Background DOD Revised Section 845 Guide as Recommended Number of Nontraditional Contractors Is Captured as...
Date Oct. 1, 2002 Report No. GAO-03-31 Title

Financial Management: FFMIA Implementation Necessary to Achieve Accountability

United States General Accounting Office GAO October 2002 Report to Congressional Committees FINANCIAL MANAGEMENT FFMIA Implementation Necessary to Achieve Accountability GAO-03-31 a United States General Accounting Office October 2002 G A O Accountability Integrity Reliability Highlights Why GAO Did This Study The ability to produce the data needed to efficiently and effectively manage the day-to-...
Date Sept. 30, 2002 Report No. GAO-02-956R Title

The American Community Survey: Accuracy and Timeliness Issues

United States General Accounting Office Washington, DC 20548 September 30, 2002 The Honorable Dave Weldon, M.D. Chairman, Subcommittee on Civil Service, Census, and Agency Organization Committee on Government Reform House of Representatives The Honorable Dan Miller Vice-Chairman, Subcommittee on Civil Service, Census, and Agency Organization Committee on Government Reform House of Representatives ...
Date Sept. 27, 2002 Report No. GAO-02-966 Title

Results-Oriented Cultures: Using Balanced Expectations to Manage Senior Executive Performance

United States General Accounting Office GAO September 2002 Report to Congressional Subcommittees RESULTS-ORIENTED CULTURES Using Balanced Expectations to Manage Senior Executive Performance GAO-02-966 a United States General Accounting Office September 2002 G A O Accountability Integrity Reliability Highlights Why GAO Did This Study Effective performance management systems link individual performa...
Date Sept. 23, 2002 Report No. GAO-02-1049 Title

Contract Management: Guidance Needed for Using Performance-Based Service Contracting

United States General Accounting Office GAO September 2002 Report to the Chairman, Subcommittee on Technology and Procurement Policy, Committee on Government Reform, House of Representatives CONTRACT MANAGEMENT Guidance Needed for Using PerformanceBased Service Contracting GAO-02-1049 Contents Letter Results in Brief Background How Contracts Exhibited Performance Attributes Varied Guidance on Perf...
Date Sept. 23, 2002 Report No. GAO-02-1122T Title

Homeland Security: Information Sharing Activities Face Continued Management Challenges

United States General Accounting Office GAO Statement for the Record September 23, 2002 For Release on October 1, 2002 Testimony Before the Senate Select Committee on Intelligence and the House Permanent Select Committee on Intelligence, U.S. Congress HOMELAND SECURITY Information Sharing Activities Face Continued Management Challenges Statement of David M. Walker Comptroller General of the United...
Date Sept. 19, 2002 Report No. GAO-02-1106T Title

Performance Budgeting: Opportunities and Challenges

United States General Accounting Office GAO For Release on Delivery Expected at 2:00 p.m. Thursday, September 19, 2002 Testimony Before the Government Reform Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations, Rules Subcommittee on Legislative and Budget Process, House of Representatives PERFORMANCE BUDGETING Opportunities and Challenges Statement of David ...
Date Sept. 18, 2002 Report No. GAO-02-1083T Title

Electronic Government: Proposal Addresses Critical Challenges

United States General Accounting Office GAO Testimony Before the Subcommittee on Technology and Procurement Policy, Committee on Government Reform, House of Representatives For Release on Delivery Expected at 2 p.m. EDT Wednesday September 18, 2002 ELECTRONIC GOVERNMENT Proposal Addresses Critical Challenges Statement of Linda D. Koontz Director, Information Management Issues GAO-02-1083T Mr. Chai...
Date Sept. 13, 2002 Report No. GAO-02-798 Title

Contract Reform: DOE Has Made Progress, but Actions Needed to Ensure Initiatives Have Improved Results

United States General Accounting Office GAO September 2002 Report to the Secretary of Energy CONTRACT REFORM DOE Has Made Progress, but Actions Needed to Ensure Initiatives Have Improved Results GAO-02-798 Contents Letter Results in Brief Background DOE Has Made Progress in Implementing Contract Reforms, but Challenges Remain Contract Reforms May Not Have Improved Contractor Performance DOE’s Ap...
Date Aug. 23, 2002 Report No. GAO-02-907 Title

Intellectual Property: Information on the U.S. Patent and Trademark Office's Past and Future Operations

United States General Accounting Office GAO August 2002 Report to Congressional Requesters INTELLECTUAL PROPERTY Information on the U.S. Patent and Trademark Office’s Past and Future Operations GAO-02-907 Contents Letter Results in Brief Background USPTO’s Past and Future Operations Some Differences between the Business and Strategic Plans Patent Fee Structure Would Change under Proposed Legis...
Date Aug. 16, 2002 Report No. GAO-02-806 Title

Veterans' Benefits: Quality Assurance for Disability Claims and Appeals Processing Can Be Further Improved

United States General Accounting Office GAO August 2002 Report to the Ranking Democratic Member, Committee on Veterans’ Affairs, House of Representatives VETERANS’ BENEFITS Quality Assurance for Disability Claims and Appeals Processing Can Be Further Improved GAO-02-806 Contents Letter Results in Brief Background The Board Understates Its Accuracy and Does Not Capture Certain Data for Improvin...
Date Aug. 9, 2002 Report No. GAO-02-749 Title

Financial Management: Coordinated Approach Needed to Address the Government's Improper Payments Problems

United States General Accounting Office GAO August 2002 Report to the Ranking Minority Member, Committee on Governmental Affairs, U.S. Senate FINANCIAL MANAGEMENT Coordinated Approach Needed to Address the Government’s Improper Payments Problems GAO-02-749 a Contents Letter Results in Brief Background Objectives, Scope, and Methodology Agency Financial Statements Provide Limited Information on F...
Date Aug. 2, 2002 Report No. GAO-02-862 Title

Results-Oriented Cultures: Insights for U.S. Agencies from Other Countries' Performance Management Initiatives

United States General Accounting Office GAO August 2002 Report to Congressional Subcommittees RESULTS-ORIENTED CULTURES Insights for U.S. Agencies from Other Countries’ Performance Management Initiatives GAO-02-862 a United States General Accounting Office August 2002 G A O Accountability Integrity Reliability Highlights Why GAO Did This Study Strategic human capital management is a high-risk ar...